Mezo

Maintenance

AI diagnostics and ticket routing for faster first‑contact resolution.

4.5(75 reviews)

Overview

Mezo uses AI to diagnose maintenance issues and route tickets to the right vendors. With intelligent triage and automated workflows, Mezo helps property managers resolve maintenance requests faster and more efficiently.

Key Features

AI Diagnostics

Automatically diagnose maintenance issues from resident descriptions

Intelligent Routing

Route tickets to the right vendor based on issue type and expertise

First-Contact Resolution

Increase resolution rates with better triage and vendor matching

Pros

Advanced AI capabilities
Faster resolution
Good automation
Intelligent routing

Cons

Custom pricing only
Newer platform
Limited track record

Best For

Tech-forward property managersLarge maintenance volumesEfficiency-focused teams

Pricing Plans

Enterprise

Custom pricing

AI diagnostics
Intelligent routing
Automated workflows
Performance analytics

Get Started

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Quick Info